Since Pro Gambling Products is offering non-tangible irrevocable goods we do not issue refunds once the order is completed and the product is sent unless otherwise stated for a specific product. As a customer you are responsible for understanding this upon purchasing any item on our sites.
However, we realise that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, we do honor requests for the refund on the following reasons:
Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the sales page of each product. We don't guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.
We are always eager to assist you and deliver professional support in a timely manner.
Thank you for purchasing our products.